Community & Support
Connect with other Nexgent users, get help, and stay updated on the latest developments.
Community & Socials
| Platform | Link |
|---|---|
| X (Twitter) | @NexgentAI (opens in a new tab) |
| Telegram | Join Community (opens in a new tab) |
| GitHub | github.com/Nexgent-ai/nexgent-open-source-trading-engine (opens in a new tab) |
Getting Help
Documentation
Start with the docs - most questions are answered here:
- FAQ - Common questions
- Troubleshooting - Solutions to common issues
- Glossary - Term definitions
GitHub Discussions
The best place for questions, ideas, and community help:
github.com/Nexgent-ai/nexgent-open-source-trading-engine/discussions (opens in a new tab)
Use discussions for:
- Setup and configuration help
- Feature ideas and suggestions
- Sharing how you use Nexgent
- General questions
GitHub Issues
For bugs and feature requests:
github.com/Nexgent-ai/nexgent-open-source-trading-engine/issues (opens in a new tab)
Before opening an issue:
- Search existing issues first
- Include reproduction steps for bugs
- Describe expected vs actual behavior
Stay Updated
GitHub Repository
Star and watch the repo to stay notified:
github.com/Nexgent-ai/nexgent-open-source-trading-engine (opens in a new tab)
- Star - Show support and bookmark for later
- Watch - Get notified of releases and discussions
Releases
New versions are published on GitHub Releases:
github.com/Nexgent-ai/nexgent-open-source-trading-engine/releases (opens in a new tab)
Each release includes:
- Changelog with new features and fixes
- Migration guides for breaking changes
- Download links and Docker images
Contributing
Nexgent is open source and welcomes contributions:
- How to Contribute - Get started
- Code Style Guide - Coding conventions
Ways to Contribute
| Type | Description |
|---|---|
| Code | Bug fixes, features, optimizations |
| Docs | Improve documentation, add examples |
| Testing | Report bugs, write tests |
| Ideas | Feature suggestions, feedback |
Security
Reporting Vulnerabilities
Found a security issue? Please report responsibly:
Email: contact@nexgent.ai
Do not open public issues for security vulnerabilities.
See Vulnerability Reporting for details.
Frequently Asked Questions
Is there paid support?
Currently, Nexgent is community-supported only. For enterprise needs, consider hiring a developer familiar with the codebase.
How quickly will my issue be addressed?
Response times depend on:
- Severity of the issue
- Clarity of the report
- Maintainer availability
Well-documented issues with reproduction steps get faster responses.
Can I hire someone to help with setup?
While we don't offer official consulting, you can:
- Post in GitHub Discussions asking for help
- Look for developers in the community
How do I stay informed about updates?
- Watch the GitHub repository
- Check the Releases (opens in a new tab) page
- Follow GitHub Discussions announcements
Code of Conduct
We expect all community members to:
- Be respectful and inclusive
- Help others learn
- Give constructive feedback
- Keep discussions on-topic
- Report violations to maintainers
See How to Contribute for the full code of conduct.